Privacy Policy for Sureplay Tree Service Visitors

Last updated: October 2026

This policy explains what Sureplay Tree Service ("we", "us") does with your information when you browse sureplay.garden, call the phone number on this website or send in a form. It is a general template and is not legal advice.

What Information We Gather

Some details come straight from you. If you call or fill out a form, you may share your name, phone number, email address, location and notes about your tree or property.

Other details are picked up automatically as you use the site. These include your IP address, browser and device type, the pages you open and when you visit. Calls to the number on this website may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use It

We use what we collect to:

• Match you with an independent tree removal provider in your area
• Hand your request details to that provider so they can reach out and set up a visit
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Meet legal duties and stop fraud or misuse

Who Else Sees It

Sureplay Tree Service is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners so they can get in touch. They are separate businesses, and each has its own privacy practices.

We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may release information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or share. If one of those laws applies to you, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to see how visitors use it. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as expected.

What You Can Ask For

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of some sharing. To ask, email contact@sureplay.garden. We may need to confirm who you are before we act on your request.

Keeping Data Safe and How Long We Hold It

We take reasonable steps to protect your information. Still, no way of sending or storing data is perfectly secure. We hold information only as long as we need it for the reasons above, or as the law requires.

Kids and Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Questions

If you have questions about this policy, email contact@sureplay.garden.